faq
how long does it take for my order to ship?
all domestic orders are packed within 24 hours of being placed, please allow up to 3 business days for international orders to ship.
what is the return policy?
unaltered and undamaged returns/exchanges are gladly accepted within 30 days of receiving your order. sale items are final sale and not eligible for returns or exchanges. to initiate a return, please log in to your account under which the order was placed; need help? email or DM us with any questions!
what are garments made from?
we only source the softest teddy fabrics ranging from double sided sherpa, minky faux fur, pressed plush, and silky satin. all orders come with a complimentary custom laundry mesh bag to ensure lifetime softness.
which payment methods do you accept?
we accept online payments via Visa, Mastercard, American Express, Discover, Klarna, Sezzle, Afterpay, and Shop Pay.